All My Sons Moving & Storage

This is company rips off the elderly. I was quoted one price and paid the $100 deposit for my grandmother. They explained the deposit and the $49/hr fee. My grandmother is on a fixed income, so I agree to pay this portion over the phone for her. They told me on Saturday, April 14 the manager would be calling her back to go over the terms. They never called back, instead they sent her an email yesterday April 16 confirming the move. My grandmother is 85 years old. She has an email account to play computer games. She doesn't know how to access her email. They did not called her back like they agreed to do. Instead they show up today April 17 ready to move. They did not discuss any fees or request her signature prior to loaded up her things. My grandmother moved about 8 house down on the street on the opposite side. Truck is loaded two hours later and takes her things down to the new address. Before taking her things off the truck they advise her of the deposit and hours priced. She signs the agreement based on the previous term. Then they hand her another contract totalling $1100 gas, insurance and etc. She's on a fixed income and can't afford to pay that. They then tell her they are not going to unlock her things until she comes up with $1100. I will be calling FOX 4 News as soon as I leave work. The manager Brad was too busy to take my call. I called him 3 times and her DID NOT call me back. This place takes advantage of the elderly and I will make sure the DFW AREA is aware of it Tabitha