Sally Beauty

I don't know why I keep going back to this store! I have never had a good experience here. The absolute worst customer service in Mesquite. I walked in today to get a toner for my hair. I needed help even finding the toner, plus a little help on what all I needed. I went down the correct aisle and heard a voice say hello, never saw anyone. After looking for about 10 minutes, I found what I thought was correct product. All the while listening to lady in back part of store carrying on a personal conversation with lady at register. I then walk to next aisle for shampoo. Finally older lady comes from back of store. Never says a word. So I ask for the shampoo I'm looking for and she points it out to me. I then decide to tell her about the toner I needed to see if I had the right product. After she fumbles around for a few minutes she decides I have the wrong thing and gives me something else. Then she screams at the cashier if this stuff needed developer or not. Then tells me I need 2 bottles because my hair is long, which it is not. It was a buy 1 get 2nd 1/2 off. My hair was in a top knot and is very thin. We get to checkout. After, AFTER, checking me out and I've signed my credit card, she then asks me if I need gloves and a brush, and pulls them right off the counter in front of her! I don't trust she gave me the correct product for my hair and will be returning it and will never go back. They need to hire people that are familiar with the products and more customer friendly.