I am visiting Austin for a convention with my boyfriend and decided to get my nails done since my manicure chipped off. I researched and it seemed like this was the best place and was clean and professional looking. My friend and I set up an appointment day of. We went in, and got to choose our own polishes from their wall, but they had a very small selection of colors and polish styles.
When we sat down to get our manicures all was going well and the woman who did my nails even offered to redo ones that she'd painted the wrong color. But once she took the color off my nails, she said that she had to go do another clients nails and that the woman doing my friends nails would finish mine. I was confused and insulted. I saw at least four other employees walk out of the back room, converse, and then walk back in, so I knew she wasn't the only nail tech on. My friend and I, and this other client were the only clients in the whole salon, So they were not busy either.
The woman doing my friends nails cut her skin multiple times while trying to cut her cuticles. Most of her manicure was spent holding tissues on her bleeding fingers. When my nails were finally finished, I'd noticed that the nails that the different women painted looked completely different. The polish started chipping as soon as I left. I'd never felt so insulted and treated like I was nothing before, only to be left with a poor manicure and a sour taste in my mouth.
I am visiting Austin for a convention with my boyfriend and decided to get my nails done since my manicure chipped off. I researched and it seemed like this was the best place and was clean and professional looking. My friend and I set up an appointment day of. We went in, and got to choose our own polishes from their wall, but they had a very small selection of colors and polish styles. When we sat down to get our manicures all was going well and the woman who did my nails even offered to redo ones that she'd painted the wrong color. But once she took the color off my nails, she said that she had to go do another clients nails and that the woman doing my friends nails would finish mine. I was confused and insulted. I saw at least four other employees walk out of the back room, converse, and then walk back in, so I knew she wasn't the only nail tech on. My friend and I, and this other client were the only clients in the whole salon, So they were not busy either. The woman doing my friends nails cut her skin multiple times while trying to cut her cuticles. Most of her manicure was spent holding tissues on her bleeding fingers. When my nails were finally finished, I'd noticed that the nails that the different women painted looked completely different. The polish started chipping as soon as I left. I'd never felt so insulted and treated like I was nothing before, only to be left with a poor manicure and a sour taste in my mouth.