Ulta Beauty

I used to love the old location & the workers. Now with this new location set up, everyone is completely rude. I’ve had more than one inconvenience with this new location & I’ll start with the first. There’s a worker there, who I don’t know their name, but she’s a full figured black woman who looks like she doesn’t even wna be there. I saw where she rolled her eyes at the customer in front of me cos he wanted to give his sister’s phone number for the points. When I checked out, I had a birthday gift & I bought a brush. Almost on my way home, I checked my bag and no brush. I had to drive all the way back to Ulta to tell her she didn’t give me anything. Next, I went to go check if they had a highlighter I wanted that said they had in stock, she didn’t even bother checking before telling me no. The last time I came here, I admit it was my fault for not checking properly if there was a line, but the way they set up the line there is completely dumb, because you can’t even see the customers lined up. When the customer let me know I “purposely” skipped everyone in line, all the workers there treated me like trash although I let them know it wasn’t on purpose and I didn’t mean it. Anyways, I’m never returning to this Ulta, unless I really have to. The one in Park Lane is so much better & when you get matched, they do it properly!