An unprofessional pharmacy employee wrongly told me my insurance was expired last year and asked me to call insurance company to verify. Of cause it is valid because I still used it for prescription at Walmart this year. She refused to talk to the representative of insurance company through cell phone to verify my insurance is valid. It is ridiculous that I had to line up three times to talk to her.
An unprofessional pharmacy employee wrongly told me my insurance was expired last year and asked me to call insurance company to verify. Of cause it is valid because I still used it for prescription at Walmart this year. She refused to talk to the representative of insurance company through cell phone to verify my insurance is valid. It is ridiculous that I had to line up three times to talk to her.